October 2, 2010

NPower rips its customers again

One of the UK’s biggest power companies has been caught with its hand in its customers pockets –again, and has been forced by regulators to pay back nearly $100m in refunds.

Electricity giant NPower which was fined nearly £2m last year for mis-selling contracts is to pay 1.8m customers an average of $50 each following a three year row over changes to its pricing structure. The internet is alive with furious customers telling the tales of their own rip-off, like this customer who calls the company  “the devil’s own vomit.”

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